Step 1: Product arrangement (within 24 hours of ordering)
After your order (payment confirmation), we will place an order with the manufacturer within 24 hours (once we have confirmed the stock, we will send you an email notifying you that the item has been shipped from overseas).
→ We inspect the products, carefully wrap and package them, and prepare them for shipping.
Step 2: Shipping your product from overseas to our domestic warehouse (3-6 business days after your order)
The goods are shipped from overseas, go through customs and are transported to Japan. After arriving in Japan, they go through customs again and are transported to a domestic warehouse.
Step 3: Shipping from domestic warehouse (6~18 business days after order)
We inspect the products that arrive at our warehouse, check that there are no problems, and pack them up → We then ship them to the customer via a delivery company.
*The above process is only a guide.
Delivery may be delayed due to the inspection process to ensure the quality of the product or due to the flight status of international transport. In that case, we will take appropriate measures, so we ask for your understanding.
